Firstmark wanted to scale operations. The credit union had to find a technology partner capable of providing efficient endpoint management that could support its ever-increasing remote workforce, spurred on by COVID. To support its far-flung staff, the business needed to be more efficient in managing the IT infrastructure, especially the hardware used by the ever-increasing amount of remote employees.
Environment
- 250 desktops
- 100 laptops
- Endpoints with multiple peripheral types including headsets, ID scanners, signature pads, and PIN pads
Challenge
- Improve endpoint security with SSO and MFA integrations
- Implement a VDI solution to simplify employee access to resources
- Standardize Windows and application deployments across multiple hardware models for hundreds of employees
Benefits
- Reduce endpoint update time from weeks to minutes, slashing system imaging time by 75% and troubleshooting time by 95%
- Ease of image standardization, agnostic to hardware
- Extend the investment in existing hardware by converting into modern endpoints installed with Stratodesk NoTouch OS
- Estimated 67% savings on hardware with no need for extended deployment times thanks to a simplified out-of-box experience